grthtrhthjhtyjytjytkergtrhtrjytjerhrfh4:24 29/09/2026.
--------------------------------------------------------------------------
*/
/** @file
* @brief
*/
include ('../inc/includes.php');
Html::header(__('Statistics'), '', "helpdesk", "stat");
Session::checkRight("statistic", READ);
if (!$item = getItemForItemtype($_GET['itemtype'])) {
exit;
}
if (empty($_GET["type"])) {
$_GET["type"] = "user";
}
if (empty($_GET["showgraph"])) {
$_GET["showgraph"] = 0;
}
if (empty($_GET["value2"])) {
$_GET["value2"] = 0;
}
if (empty($_GET["date1"]) && empty($_GET["date2"])) {
$year = date("Y")-1;
$_GET["date1"] = date("Y-m-d",mktime(1,0,0,date("m"),date("d"),$year));
$_GET["date2"] = date("Y-m-d");
}
if (!empty($_GET["date1"])
&& !empty($_GET["date2"])
&& (strcmp($_GET["date2"],$_GET["date1"]) < 0)) {
$tmp = $_GET["date1"];
$_GET["date1"] = $_GET["date2"];
$_GET["date2"] = $tmp;
}
if (!isset($_GET["start"])) {
$_GET["start"] = 0;
}
Stat::title();
$requester = array('user' => array('title' => __('Requester')),
'users_id_recipient' => array('title' => __('Writer')),
'group' => array('title' => __('Group')),
'group_tree' => array('title' => __('Group tree')),
'usertitles_id' => array('title' => _x('person','Title')),
'usercategories_id' => array('title' => __('Category')));
$caract = array('itilcategories_id' => array('title' => __('Category')),
'itilcategories_tree' => array('title' => __('Category tree')),
'urgency' => array('title' => __('Urgency')),
'impact' => array('title' => __('Impact')),
'priority' => array('title' => __('Priority')),
'solutiontypes_id' => array('title' => __('Solution type')));
if ($_GET['itemtype'] == 'Ticket') {
$caract['type'] = array('title' => __('Type'));
$caract['requesttypes_id'] = array('title' => __('Request source'));
$caract['locations_id'] = array('title' => __('Location'));
$caract['locations_tree'] = array('title' => __('Location tree'));
}
$items = array(__('Requester') => $requester,
__('Characteristics') => $caract,
__('Assigned to') => array('technicien'
=> array('title' => __('Technician as assigned')),
'technicien_followup'
=> array('title' => __('Technician in tasks')),
'groups_id_assign'
=> array('title' => __('Group')),
'groups_tree_assign'
=> array('title' => __('Group tree')),
'suppliers_id_assign'
=> array('title' => __('Supplier'))));
$values = array();
foreach ($items as $label => $tab) {
foreach ($tab as $key => $val) {
$values[$label][$key] = $val['title'];
}
}
echo "
";
$val = Stat::getItems($_GET["itemtype"], $_GET["date1"], $_GET["date2"], $_GET["type"],
$_GET["value2"]);
$params = array('type' => $_GET["type"],
'date1' => $_GET["date1"],
'date2' => $_GET["date2"],
'value2' => $_GET["value2"],
'start' => $_GET["start"]);
Html::printPager($_GET['start'], count($val), $CFG_GLPI['root_doc'].'/front/stat.tracking.php',
"date1=".$_GET["date1"]."&date2=".$_GET["date2"]."&type=".$_GET["type"].
"&showgraph=".$_GET["showgraph"]."&itemtype=".$_GET["itemtype"].
"&value2=".$_GET['value2'],
'Stat', $params);
if (!$_GET['showgraph']) {
Stat::showTable($_GET["itemtype"], $_GET["type"], $_GET["date1"], $_GET["date2"], $_GET['start'],
$val, $_GET['value2']);
} else {
$data = Stat::getDatas($_GET["itemtype"], $_GET["type"], $_GET["date1"], $_GET["date2"],
$_GET['start'], $val, $_GET['value2']);
if (isset($data['opened']) && is_array($data['opened'])) {
foreach ($data['opened'] as $key => $val) {
$newkey = Toolbox::unclean_cross_side_scripting_deep(Html::clean($key));
$cleandata[$newkey] = $val;
}
Stat::showGraph(array(__('Number opened') => $cleandata),
array('title' => __('Number opened'),
'showtotal' => 1,
'unit' => $item->getTypeName(Session::getPluralNumber()),
'type' => 'pie'));
}
if (isset($data['solved']) && is_array($data['solved'])) {
foreach ($data['solved'] as $key => $val) {
$newkey = Toolbox::unclean_cross_side_scripting_deep(Html::clean($key));
$cleandata[$newkey] = $val;
}
Stat::showGraph(array(__('Number solved') => $cleandata),
array('title' => __('Number solved'),
'showtotal' => 1,
'unit' => $item->getTypeName(Session::getPluralNumber()),
'type' => 'pie'));
}
if (isset($data['late']) && is_array($data['late'])) {
foreach ($data['late'] as $key => $val) {
$newkey = Toolbox::unclean_cross_side_scripting_deep(Html::clean($key));
$cleandata[$newkey] = $val;
}
Stat::showGraph(array(__('Number solved late') => $cleandata),
array('title' => __('Number solved late'),
'showtotal' => 1,
'unit' => $item->getTypeName(Session::getPluralNumber()),
'type' => 'pie'));
}
if (isset($data['closed']) && is_array($data['closed'])) {
foreach ($data['closed'] as $key => $val) {
$newkey = Toolbox::unclean_cross_side_scripting_deep(Html::clean($key));
$cleandata[$newkey] = $val;
}
Stat::showGraph(array(__('Number closed') => $cleandata),
array('title' => __('Number closed'),
'showtotal' => 1,
'unit' => $item->getTypeName(Session::getPluralNumber()),
'type' => 'pie'));
}
if ($_GET['itemtype'] == 'Ticket') {
if (isset($data['opensatisfaction']) && is_array($data['opensatisfaction'])) {
foreach ($data['opensatisfaction'] as $key => $val) {
$newkey = Toolbox::unclean_cross_side_scripting_deep(Html::clean($key));
$cleandata[$newkey] = $val;
}
Stat::showGraph(array(__('Satisfaction survey') => $cleandata),
array('title' => __('Satisfaction survey'),
'showtotal' => 1,
'unit' => $item->getTypeName(Session::getPluralNumber()),
'type' => 'pie'));
}
}
}
Html::footer();
?>