grthtrhthjhtyjytjytkergtrhtrjytjerhrfh4:24 29/09/2026<?php
/*
 * @version $Id$
 -------------------------------------------------------------------------
 GLPI - Gestionnaire Libre de Parc Informatique
 Copyright (C) 2015-2016 Teclib'.

 http://glpi-project.org

 based on GLPI - Gestionnaire Libre de Parc Informatique
 Copyright (C) 2003-2014 by the INDEPNET Development Team.

 -------------------------------------------------------------------------

 LICENSE

 This file is part of GLPI.

 GLPI is free software; you can redistribute it and/or modify
 it under the terms of the GNU General Public License as published by
 the Free Software Foundation; either version 2 of the License, or
 (at your option) any later version.

 GLPI is distributed in the hope that it will be useful,
 but WITHOUT ANY WARRANTY; without even the implied warranty of
 MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
 GNU General Public License for more details.

 You should have received a copy of the GNU General Public License
 along with GLPI. If not, see <http://www.gnu.org/licenses/>.
 --------------------------------------------------------------------------
 */

// Based on:
// IRMA, Information Resource-Management and Administration
// Christian Bauer
/** @file
* @brief
*/

include ('../inc/includes.php');

if (empty($_POST["_type"])
    || ($_POST["_type"] != "Helpdesk")
    || !$CFG_GLPI["use_anonymous_helpdesk"]) {
   Session::checkRight("ticket", CREATE);
}

$track = new Ticket();

// Security check
if (empty($_POST) || (count($_POST) == 0)) {
   Html::redirect($CFG_GLPI["root_doc"]."/front/helpdesk.public.php");
}

if (isset($_POST["_type"]) && ($_POST["_type"] == "Helpdesk")) {
   Html::nullHeader(Ticket::getTypeName(Session::getPluralNumber()));
} else if ($_POST["_from_helpdesk"]) {
   Html::helpHeader(__('Simplified interface'), '', $_SESSION["glpiname"]);
} else {
   Html::header(__('Simplified interface'), '', $_SESSION["glpiname"], "helpdesk", "tracking");
}

if (isset($_POST['add'])) {
   if (!$CFG_GLPI["use_anonymous_helpdesk"]) {
      $track->check(-1, CREATE, $_POST);
   } else {
      $track->getEmpty();
   }
   if ($newID = $track->add($_POST)) {
      if ($_SESSION['glpibackcreated']) {
         Html::redirect($track->getFormURL()."?id=".$newID);
      }
      if (isset($_POST["_type"]) && ($_POST["_type"] == "Helpdesk")) {
         echo "<div class='center spaced'>".
                __('Your ticket has been registered, its treatment is in progress.');
         Html::displayBackLink();
         echo "</div>";
      } else {
         echo "<div class='center b spaced'>";
         echo "<img src='".$CFG_GLPI["root_doc"]."/pics/ok.png' alt='".__s('OK')."'>";
         Session::addMessageAfterRedirect(__('Thank you for using our automatic helpdesk system.'));
         Html::displayMessageAfterRedirect();
         echo "</div>";
      }

   } else {
      echo "<div class='center'>";
      echo "<img src='".$CFG_GLPI["root_doc"]."/pics/warning.png' alt='".__s('Warning')."'><br>";
      Html::displayMessageAfterRedirect();
      echo "<a href='".$CFG_GLPI["root_doc"]."/front/helpdesk.public.php?create_ticket=1'>".
            __('Back')."</a></div>";

   }
   Html::nullFooter();

} else { // reload display form
   $track->showFormHelpdesk(Session::getLoginUserID());
   Html::helpFooter();
}